Six plants, two clouds, one patch procedure The manufacturer ran plant-floor systems on VMware at six sites and its business apps in Azure. Every site had its own patch script, and every script had its own quirks. Download
The certificate that took down the claims portal was the last one Every few months, a certificate nobody was tracking expired and something customer-facing stopped working. The fix took ten minutes. Finding out what had broken took the rest of
Infrastructure changes stopped going straight from laptop to production The logistics company’s platform team was quick and trusted. That was part of the problem: infrastructure changes went out from individual laptops, with the review happening afterwards, if at all. Download
A small IT team finally knew its backups would actually restore The university backed everything up every night. What nobody could say with confidence was whether any of it would restore — because restoring took a day nobody had. Download
Unauthorised network changes now get reverted before the next shift On an operational network for a utility, an undocumented config change isn’t an annoyance — it’s a risk. The team knew their golden baseline. They just couldn’t check every device
Stop rewriting the same runbook for every site An overview of how teams search, fork, target and run automations, and how to choose between deterministic workflows, agentic workflows and standing agents. Download
Fork it. Point it at a site. Run it An overview of how teams search, fork, target and run automations, and how to choose between deterministic workflows, agentic workflows and standing agents. Download
The Automation Library Playbook How to stop rewriting the same runbook for every site, pick the right machinery for each job, and build a library of automations your team trusts because the numbers say they work. Download
Five teams. One question: which copy of the runbook works Short case studies from manufacturing, insurance, utilities, logistics and higher education — each showing what changed once scattered scripts became one library of automations, scored on whether they work. Download
Build it once. Run it anywhere A complete overview of Workflow Designer, covering the three automation types, block families, one-click execution across sites and success tracking for every automation. Download