Your estate is too big to watch, and too critical to only diagnose.
Cloud, datacenter, facilities and GPUs now fail together. Lumi is the AI engineering team for
IT operations: it finds the cause across every domain, fixes it inside the guardrails you set,
and proves the fix held.
4,287 → 12
events collapsed into real incidents, hourly
−39%
MTTR against the human baseline
89%
of proposals accepted by reviewing engineers
4×
more done per ITOps engineer
THE PROBLEM
Operations outgrew the people and the
tools built to run them.
01
The estate outgrew the console
Hybrid cloud, private datacenters, racks, PDUs and GPU clusters are one estate now. A single incident crosses network, storage and power, and engineers still open four consoles to learn what a thing is and what it touches.
02
AI is raising the
volume
More code ships from more contributors against more dependencies. That means more change, more alerts and more incidents, while the on-call rotation stays the same size.
03
Diagnosis became the dead
end
AIOps groups alerts. AI SRE tools name a root cause. Then a human still has to apply the fix at 3am, check that it held, and close the ticket. The toil moved; it did not disappear.
$300K+
average cost of a single hour of downtime for over 90% of mid-size and large enterprises
ITIC 2024 Hourly Cost of Downtime survey
50%
the ceiling Google’s SRE practice sets for toil in an engineer’s time, a line most on-call teams cross during incidents
Google SRE Book, Eliminating Toil
Stability ↓
AI adoption lifts developer productivity but was found to degrade software delivery stability
DORA 2024 Accelerate State of DevOps
LUMI’S BELIEF
This is a resolution problem. Not a
visibility problem.
Knowing what broke is half the job. Until the fix is applied, verified and closed under
rules your risk team trusts, the incident is not over, and neither is the toil.
BUILT BY OPERATORS
Anyone can build an AI agent. Teaching it infrastructure is the hard part.

Models are becoming a commodity. The operational data, failure patterns and judgment that make an agent useful on a network fault or a datacenter incident are not.

Lumi is built by LumiOps AI, part of UnitedLayer, which has run mission-critical networking, datacenter and hybrid cloud infrastructure for enterprises for more than 25 years. That experience is encoded in every skill Lumi ships with.

THE LUMI STACK
Seven layers, from every signal to a
verified fix
Move up and down the diagram to explore each layer and the problem it solves. Switch
between the layer stack and the data flow at any time.
SEVEN LAYERS · TOP TO BOTTOM
WHAT IT SOLVES

HOW LUMI SOLVES IT

POWERS

Two views of the same seven layers
Move your mouse up and down the diagram
WHY IT WORKS
Seven questions to ask any
AI ops platform
Hover over a question or a layer to see which part of Lumi answers it.
SEE EVERYTHING
FIND THE CAUSE
FIX IT SAFELY
Agentic enterprise capabilities Alert triageCross-domain RCAGoverned remediationTicket resolutionChange preventionCost-aware ops Verified Remediation™ GUARDRAIL ENGINE™ Estate Reasoner™ Estate Graph™ Memory Vault™ Estate Compressor™ Estate Ingest™ MELT TELEMETRY · CLOUD · UNITYONE DCIM · DC COLLECTORS · ITSM · EMAIL & CHAT · RUNBOOKS
Layer
What to ask any AI ops platform
How Lumi answers
Verified Remediation™BEYOND RCA

Does it fix the problem, and prove the fix held before it closes the ticket?

Rolls back, scales, restarts or opens a PR, then re-checks the signals that fired and holds a stability window before closing the incident and learning from it.

Guardrail Engine™BEYOND RCA

Can you dial exactly how much it does on its own, pattern by pattern?

Autonomous, human-in-the-loop or advisory, set per pattern, with blast-radius caps, approval policy, a mid-incident kill switch and a full audit trail.

Estate Reasoner™

Can it find a root cause in a different domain than the symptom, in minutes?

Specialist agents test hypotheses in parallel across network, compute, storage, database, security and cloud, score each with a confidence level, and return one explainable root cause.

Estate Graph™

Can it map every entity, from pod to PDU, and what each one touches, in real time?

One live, normalized model of hosts, services, GPU nodes, switches, cabinets, PDUs, databases and IAM roles, with relationships and lineage on every fact.

Memory Vault™

Is it useful on day one, and does it get sharper after every incident on its own?

500+ curated skills from decades of operations, your runbooks with private, team or org scope, and every resolved incident folded back in.

Estate Compressor™

Can it cut thousands of events to the few that matter, before they reach a human or a model?

Deduplicates, groups and correlates raw events into a handful of real incidents. In a representative deployment, 4,287 events became 12 incidents an hour.

Estate Ingest™

Does it see cloud, datacenter, facilities, tickets and chat, without a migration project?

50+ integrations across observability, cloud, UnityOne DCIM, datacenter collectors, ITSM, email and chat, through deep integration or light discovery. No migration project.

ONE COORDINATED TEAM
An orchestrator that owns the incident, and
specialists that fix it.
The SRE Orchestrator correlates signals into one incident, chooses the resolution mode, and
routes work to the right ITOps Coworker, sequencing several when an incident crosses layers.
Compute
Servers, containers and Kubernetes. Right-sizes and scales, and escalates when it isn’t safe.
AUTONOMOUS · KNOWN PATTERNS
Storage
Capacity, latency and IOPS across block, file, object and SAN/NAS. Tiers and rebalances before anyone feels it.

HUMAN-IN-THE-LOOP · EXPANSION

Database
Slow queries, locks and storage pressure. Tunes indexes and config, or files a root-caused ticket for a DBA.

AUTO-FIX · PRE-FILLED DBA TICKET

Network
Packet loss, latency and config drift across the fabric. Rolls back bad changes, or holds for approval.

ADVISORY · UNTIL YOU APPROVE

01

Detect

Group the noise into one investigation

02

Investigate

Test hypotheses against evidence

03

Diagnose

Trace the causal chain across domains

04

Remediate

Apply the fix under guardrails

05

Verify

Re-check signals, hold a stability window

06

Learn

Update the model, runbooks and memory

PRICED ON OUTCOMES
$25 per investigation

A resolution that takes an engineer about four hours comes back as one investigation, on top of an annual platform fee sized to your estate. Volume commitments bring the per-investigation price down further.

RUNS ON CERNE™
One control plane for
reliability, cost and
sustainability

CERNE™ unifies DCIM, AIOps, HCMP, FinOps and GreenOps, so every decision weighs uptime, spend and power together. Reasoning runs on a private LLM inside your boundary, with standard, private or sovereign model serving and data-residency controls.

Get started
Let Lumi work the
night shift.
Connect your tools, set your guardrails, and see Lumi take a real incident from
alert to verified fix. A value-proving POC takes about two weeks.
Autonomous ITOps platform powered by an AI Coworker, SRE Orchestrator, and Agent Builder
© 2026 – 2027 LumiOps.AI. All rights reserved.

© 2026 – 2027 LumiOps.AI. All rights reserved.