Estate Models
Discovery, sites & connectivity
Agents
RAG, agent registry & runs
Observability
Monitoring, APM & correlation
Service Desk
Ticketing, built to replace ServiceNow
Estate Models
A live, discoverable model of every site, address, and
connection in your estate.
View the estate
Domain orchestrators
Estate Discovery
A live, unified model of your whole estate
Site Hub
Every site, across hybrid and multicloud
Connectivity
Live health and throughput, one-click reconnect
IPAM
IP prefix, VLAN, and segmentation management
Integrations
One-click connectors across your stack
Model Hosting
Serving Tier
Choose from Standard, Private, and Sovereign model-serving deployments.
Residency & Compliance
Define data residency, serving regions, processing boundaries, and compliance requirements.
Agents
Ground every agent in your own docs, then see and audit the full fleet at work.
Open Knowledge
Knowledge
RAG retrieval across your docs, with citations
Agent Force
Scale a fleet of specialized agents
Runs
Every execution logged, gated, and attributed
Agent Performance Monitoring
Effectiveness, cost, and guardrail health
Agent Fence
Define what agents may never do
Observability
Metrics, traces, and correlation across every
layer of your estate.
See observability
Monitor & Correlate
Infra Observability
Metrics, logs, and traces in one view
Application Performance Monitoring
Trace latency and errors down to the line
Agent Performance Monitoring
Monitor agent health, performance, cost, and operational impact.
AI Observability
Monitor AI operations across agents, workflows, and GPU infra.
LLM Observability
Monitor model quality, latency, tokens, safety, and drift.
AIOps Correlation Engine
The models behind every auto-triage
Lumi Service Desk
Lumi Service Desk — from self-service to system of record,
built to replace ServiceNow.
Open Service Desk
Your coworker
Resolve
Self-service across Teams, Slack, web, email, and voice
Assist
AI copilot that triages, routes, and drafts replies
Automate
No-code workflows for onboarding, access, and approvals
Govern
Incidents, assets, SLAs, and audit in one system of record
Diagnose
One-click root cause analysis and detailed report
Heal
Detect and fix issues before a ticket is filed